We try our best to accommodate everyone's need and respect each guest appointment scheduled time. We kindly ask our dear customers respect your appointment time to prevent a delay for next guests.
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We are working hard to comply with City of Pasadena COVID-19 Public Health Reopening Protocols
Help us to protect yourself and others. (The following enforcements may be subject to change)
What You Expect at Your Appointment
-- Temperature check upon arrival--
--Wash hands or use hand sanitizer before and after treatment--
--No waiting in the lobby to avoid reception congestion. Waiting in the car/outside is highly recommended--
-- Practice social distancing of 6 feet or more--
-- Stay home if you are sick, and/or have flu-like symptoms or under isolation and quarantine --
--Wear mask at the spa facility during the entirety of the treatment --
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What We Do to Keep Everyone Safe
--Daily staffs health screening, including daily symptoms check--
--Wash hands before and after each session--
--Staffs have KN95 or N95 mask on the whole time --
--Sanitize surface, spaces, floor and equipments between each client--
--Contactless method of payment (QR Code scan) is available at reception--
--Disposal bed sheets are provided for each guest--
-- HEPA air filters are available throughout the facility--
--Disposal high quality masks are provided upon request--
--Limited capacity daily to ensure adequate time for proper cleaning and sanitization--
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Health Conditions
Please indicate your health conditions that may affect your treatment. Also advise our reception staff any allergies or sensitivities you may have, or if you are pregnant. We recommend guests drink water and intake a small meal 2 hours before your appointment time.
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After Treatment Care
It is normal to feel slight muscle soreness after treatment which may last for 1-2 days depending on individuals. Make sure stay hydrated and take a warm shower
or bath if available on the day of treatment.
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Couple Treatment Room Reservation
We have limited numbers of appointment window each day for Couple room booking. Please kindly respect your appointment time.
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Gift Certificate
We feature various gift card options for many occasions. Gift certificates can be purchased only through in-person or phone for the protection of personal information. If Gift certificate purchase is made through phone, electronic version gift certificate will be emailed to you on the same business day.
Gift certificates must be presented at the time of treatment with print or on a device.
All Gift Certificates sales are final. No refund will be issued
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Spa Guest Parking
Spa guests may enjoy complimentary guest parkings on-site right behind spa facility.
Driving East Bound on Green Street (One way street) , turn left on Catalina Avenue, then turn right immediately into an open space parking lot.
Look for #41--#43 on the right. Guests may enter through the back entrance after parking.
City Street parking on Green Street has 1 hour limit, Wilson Avenue has 2 hours limit (preferable)
All street parkings restriction enforced between
Monday - Saturday
9am -6pm
For more information please ask spa reception at (626)-639-3999
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Cancellation Policy
We kindly ask our guests to follow 24 hours cancellation policy if you must cancel your appointment
